Let's be honest. You're reading this because you're probably at your wit's end with your current managing agent. Maybe they take ages to reply to your emails. Perhaps that leak in the communal hallway has been "on the list" for…
If you live in a flat, especially in a high riser apartment or tower blocks, fire safety might keep you up at night. And honestly? That's understandable. The past few years have seen an intense focus on apartment block fire…
Creating a service charge budget might sound about as exciting as watching paint dry. But if you're a flat owner, a resident management company director, or a property manager, getting this right can make an enormous difference to both building…
After many years of going back and forth, the UK Government has finally confirmed its next steps in a major reform of property ownership, with plans to phase out the traditional leasehold system for flats across England and Wales. The…
The Leasehold and Freehold Reform Act 2024 (Commencement No. 3) Regulations 2025 represent a major step forward in strengthening leaseholders' rights by giving them greater control and protections. These changes will have a direct impact on estate and letting agents…
In the UK, service charges play an essential role in maintaining residential properties, especially for leaseholders in apartment blocks. These charges cover everything from building repairs to cleaning shared spaces. If you're a leaseholder, it's important to know exactly what…
When you're managing a block of flats, block building insurance is one of those non-negotiable responsibilities. Without the right coverage, you could face serious financial risk if something goes wrong, like fire, flood, or even structural damage. As a landlord…
Section 20 Major Works Process involves consulting with all leaseholders. If you're a leaseholder or freeholder in the UK, you've probably heard of Section 20, but what does it actually mean for you? When significant repairs or improvements need to…
Mediation consists of the following: A professional mediator will arrange a conference between you and your neighbour. The conference would also be in a neutral venue. The aim is to make your neighbour understand your viewpoint and vice versa. Mediators…
People are more likely to have conflicts with their neighbours than anyone else, and noise is the most common cause of those disputes. Noisy neighbours can make the homes of many individuals feel uninhabitable. Legal redress is available, but should…
